FAQs

  • How do I book my items?

    Once you have received a formal quote, a 50% nonrefundable deposit can be paid via Venmo, Zelle, or Square to reserve your rentals for your event. The remaining balance is due 5 days before your event.

  • How do I book custom lighting?

    All our lighting is completely custom so we will need to meet you at your event location to build a quote for you. We will discuss different lighting options that can fit your budget. Email us!

  • What is your delivery fee?

    All events are charged a mandatory delivery fee that includes setup and takedown of all items. It starts at $250 but will vary depending on location.

  • Do you price match?

    We are happy to price match any items from a local company that match our items and their quality.

  • Can you do a Sunday event?

    We are closed on Sundays. Any Sunday events must be delivered Saturday and picked up Monday.

  • What is your policy for damaged or unused items?

    Items damaged beyond normal wear and tear are subject to a repair/replacement fee.

    Any unused items can not be refunded/credited.

  • What if I want to flip my ceremony to the reception?

    We offer a flip service to help you here! We will move all the tables and chairs in for your reception immediately following the ceremony. For an additional delivery fee, we guarantee a flip in under 30 minutes.

  • Can I make changes to my order?

    You can make changes to your order until the final deposit is due, 5 days before your event.

  • What if I don't use/want an item the day of my event?

    Any unused/unwanted items can not be refunded/credited.

  • When do you deliver?

    We usually deliver the day before or the morning of the event. We will schedule a time that works for you, your venue, and us.

  • When do you pickup?

    We usually pickup after your event ends or the next morning. For Saturday events we pickup after your event ends or Monday morning. We will schedule a time that works for you, your venue, and us.

Let’s get this party started!